OEMs have expressed a desire for MOTOR to assist with sharing safety and recall information to the MOTOR customer base. As a result, MOTOR has created a channel to provide updates and communication related to safety and recall information between OEMs and MOTOR customers.
This service benefits OEMs by providing access to a no-fee method for communicating to the aftermarket about important recall and safety information and updates. This webpage is intended to supplement the existing efforts from the National Highway Traffic Safety Administration (NHTSA).
This service benefits MOTOR customers by providing data resources, important safety information, OEM contact information (in some cases with specific departments) and anything else (based on each OEM’s preferences) so MOTOR’s customers are positioned to better serve their customers.
The information shared on this webpage is provided by the OEMs and varies for each OEM from actual webservices to URL addresses to contact information. This site is regularly changing. Updates are added on a regular basis as they are received by MOTOR. *
Current announcements, recalls and data updates
| Toyota |
(August 2020) Get information on open safety recalls and service campaigns released since 1999 for Toyota, Lexus and Scion vehicles intended for sale or sold in the U.S., U.S. Territories, and Mexico using Toyota’s quick and easy recall and campaign lookup link. Click here to visit the Toyota/Scion/Lexus National Recall Website. If you have any questions related to a recall or possible recall on your vehicle, please call the Toyota Recall Hotline (1-800-331-4331) and one of Toyota’s specialists will be glad to assist you. Every recall is serious, so it’s important that you contact an authorized service center as soon as possible to get it fixed. |
| Honda/Acura |
(April 2020) American Honda Recall Lookup Service Our Company puts a high priority on the safety of our products. The websites recalls.honda.com (Honda) and recalls.acura.com (Acura) are dedicated to providing information about safety recalls announced in the past 15 calendar years; older recalls are not included. Open recall information using the Vehicle Identification Number, or VIN, will provide businesses information on open recalls.
All safety recall repairs are FREE at authorized Honda/Acura dealers. |
| Ford |
(October 2020) Ford Motor Vehicle Recall Lookup Service with MOTOR services The owner website provides information on Ford vehicle safety recalls initiated after 1999. You can look up open recall information using the Vehicle Identification Number (VIN). For additional recall assistance, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist and are available Monday through Friday 8:00AM – 8:00PM Eastern Time. |
| Lincoln |
(October 2020) Lincoln Motor Vehicle Recall Lookup Service with MOTOR services The owner website provides information on Lincoln vehicle safety recalls initiated after 1999. You can look up open recall information using the Vehicle Identification Number (VIN). For additional recall assistance, please contact our Ford Customer Relationship Center at 1-866-436-7332 and one of our representatives will be happy to assist and are available Monday through Friday 8:00AM – 8:00PM Eastern Time. |
| GM |
(July 2021) Safety and Recalls are very important to GM. If a recall has been issued for a GM vehicle, including Chevrolet, Buick, GMC, Cadillac, Pontiac, Oldsmobile, Saturn, HUMMER or SAAB, find it here. GM provides information on recalls announced on or after August 20, 1999. This information is also available for vehicles in which repairs have not been completed. For additional information on GM Recalls It is recommended that you contact the Certified Service Dealer or Saab Official Service Center. Ultimately, they will be responsible for additional information regarding recall repairs. Please refer to the list below:
For more specific information on the Takata Airbag Recall, you can go to www.gmtakataairbag.com or call 1-866-467-9700 |
*Would you like to have a web service or data access included on this webpage to communicate important information to MOTOR customers? Please email Andre Letourneau, OEM Relations