October 2020
Digital Source Guide 2021
Read more-
Editor’s Report
The results of a recent survey conducted by ASE provide insight into the far-reaching effects of the COVID-19 pandemic on professional service and repair shops.
-
Trouble Shooter
Late-model vehicles rely on their batteries for many functions, in addition to the starter motor’s power supply. Separating a battery from a vehicle, even briefly, requires finesse.
-
Trade Secrets
When your work has been completed, it’s reasonable to expect payment before releasing a vehicle. My mom always enforced that rule, no matter who the customer happened to be.
-
Foreign Service
A failed alternator fuse in an unexpected location, combined with limited replacement part options, may complicate a charging system diagnosis and repair on a Sprinter van.
-
Driveability Corner
An interesting case study for this month’s column involves a 2014 Range Rover Sport 5.0L supercharged GDI V8 with a cold-start misfire. This one threw the shop a few curves.
-
Shop Smarts: Charting A Course During COVID-19
The coronavirus pandemic has forced changes in just about every area of our business this year—regarding staffing, customer service protocols and many other areas. Here’s how our shop is navigating through this unprecedented time.
-
NewsBreak
IMR reports more shops are going to private label parts, Hot Shot’s Secret introduces new video series, WD-40 Company redesigns its line of Specialist Products, plus other news of interest to shop owners and technicians.
-
Tools of the Trade
Manufacturers' newly introduced tools, equipment, parts and services that help shop owners run their business more profitably and allow technicians to diagnose and fix vehicles quicker and more accurately.
2021 Source Guide Directory